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FAQs
By placing this order, I acknowledge and agree to the following:All orders are non-refundable once placed.Orders cannot be modified or changed beyond the selections available on the Love Riley website.The order must be picked up on the date selected at the time of ordering. Pickup dates cannot be changed after the order is placed.Love Riley is not responsible for the cake or any damage to the cake after it has been picked up. Once the cake leaves Love Riley’s possession, responsibility for proper transportation, handling, storage, and care is the customer’s.By completing my order, I confirm that I have reviewed and agree to these policies.
The best way to schedule an order is to email us at hello@loverileycakes.com I Please include the following details.
Full Name
Phone Number
Desired Pick Up Date / Time
Cake Size / Shape
Flavor
Any details / inspiration pictures to help convey your event theme!
All orders are confirmed once your invoice is paid in full, which is required 10 days prior to pickup.
We are located at 14 Dilmont Dr Columbus 43235 OHIO!!!!! :)
For custom cakes, and small order we request 4-6 weeks notice. For Weddings and large catering orders, we request 3-6 months, to confirm all the details.
Regardless of timeframe, we always try our best to accommodate last minute orders, you can always inquire by emailing Riley at hello@loverileycakes.com ❤
At the moment we do not offer delivery, all of our cakes and sweet treats may be picked up at our Grandview Heights storefont.
We recommend transferring any leftover into an airtight containing. Donuts may be stored at room temperature.
We recommend that cakes and fruit based desserts be stored in the refrigerator.
Cakes & Cupcakes can be refrigerated for up to 3 days or 2 weeks in the freezer.
We recommend always keeping your cake on a flat surface and lifting from the bottom of the box. To ensure safe transport we recommend keeping your cake on a flat surface (truck or passenger floor) in an air conditioned car, for no longer than 1 hour. Upon destination arrival place cake in the fridge and pull out 2 hours prior to serving.
Cakes require refrigeration and should be removed from the fridge at least two - three hours before serving. Our cakes are best served at room temperature.

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